Refund & Replace

Effective Date: [29 Jan 2025 | 02:09 PM]
Last Updated: [29 Jan 2025 | 02:09 PM]

At Canva Premium Template, we strive to provide high-quality digital products. As our products are digital and instantly accessible upon purchase, we have a strict no-refund policy. Please read our policy carefully before making a purchase.

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1. No Refund Policy

1.1 We do not offer refunds for any purchases made on our website. All sales are final.
1.2 If you accidentally purchase a template or change your mind after purchase, we cannot process a refund.

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2. Replacement Policy

2.1 If you receive the wrong template, we will replace it with the correct one at no additional cost.
2.2 To request a replacement, you must contact us via email or WhatsApp and provide proof of purchase (e.g., receipt or screenshot).

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3. Refund Request Process

3.1 While we do not provide refunds, if you require a template replacement, please follow these steps:

• Contact us via email (contact@canvapremiumtemplate.com) or WhatsApp (+91) 750-064-5905.
• Provide a screenshot or receipt of your purchase.
• Specify the issue and the correct template you should have received.

3.2 Once verified, we will provide the correct template within 3-7 business days.

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4. Non-Refundable Situations

Refunds or replacements will not be issued in the following cases:

• If the digital product has already been downloaded successfully.
• If the user has misused or altered the template beyond intended use.
• If the issue is due to user error, such as purchasing the wrong template by mistake.

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5. Contact Information

For any refund or replacement inquiries, please reach out to us:
📧 Email: contact@canvapremiumtemplate.com
📞 Phone/WhatsApp: (+91) 750-064-5905

By purchasing from Canva Premium Template, you acknowledge and agree to this Refund Policy.