Refund & Replace
Effective Date: [29 Jan 2025 | 02:09 PM]
Last Updated: [29 Jan 2025 | 02:09 PM]
At Canva Premium Template, we strive to provide high-quality digital products. As our products are digital and instantly accessible upon purchase, we have a strict no-refund policy. Please read our policy carefully before making a purchase.
1. No Refund Policy
1.1 We do not offer refunds for any purchases made on our website. All sales are final.
1.2 If you accidentally purchase a template or change your mind after purchase, we cannot process a refund.
2. Replacement Policy
2.1 If you receive the wrong template, we will replace it with the correct one at no additional cost.
2.2 To request a replacement, you must contact us via email or WhatsApp and provide proof of purchase (e.g., receipt or screenshot).
3. Refund Request Process
3.1 While we do not provide refunds, if you require a template replacement, please follow these steps:
- Contact us via email (contact@canvapremiumtemplate.com) or WhatsApp (+91) 750-064-5905.
- Provide a screenshot or receipt of your purchase.
- Specify the issue and the correct template you should have received.
3.2 Once verified, we will provide the correct template within 3-7 business days.
4. Non-Refundable Situations
Refunds or replacements will not be issued in the following cases:
- If the digital product has already been downloaded successfully.
- If the user has misused or altered the template beyond intended use.
- If the issue is due to user error, such as purchasing the wrong template by mistake.
5. Contact Information
For any refund or replacement inquiries, please reach out to us:
📧 Email: contact@canvapremiumtemplate.com
📞 Phone/WhatsApp: (+91) 750-064-5905
By purchasing from Canva Premium Template, you acknowledge and agree to this Refund Policy.
